Returns & Exchanges

At Kite, we want you to love every piece you wear. If you are not completely satisfied with your purchase, you can return or exchange any item within 30 days of delivery.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

  • 2.
    Prepare the Package

    Place the unworn items with original tags still attached into the original packaging or a secure mailing box.

  • 3.
    Label and Ship

    Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.

  • 4.
    Receive Your Refund

    Once our warehouse inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.